Privacy
Run it by Joe is an AI coach. It is a computer program, not a person. This page says plainly what we keep and why.
What we keep
- What you type and say to the coach: your messages, the coach’s replies, the text of anything you say out loud, and any practice recordings you make. We keep them so your conversations are there when you come back.
- Short notes the coach keeps about you, such as what you are working on. You can read, change or clear them in the app.
- Your email address, only if you choose to save your progress. We use it to contact you about Run it by Joe, for example when payments open. Your personal link is shown to you on screen; we do not email it yet.
- The plan you pick, if you pick one. We are not charging yet and we never ask for card details.
- How you found us and what you used: which ad or website sent you (for example “utm_campaign” in the link, and the name of the site you came from), whether you use a phone or a computer, and steps such as “started”, “sent a message” or “came back another day”. This tells us which of our ads are useful.
What we don’t keep
- We do not store your IP address. We use it for a moment, only in memory, to stop people from flooding the service.
- We do not keep your browser’s full technical description, only “phone” or “computer”.
- We use no third-party analytics or advertising trackers on these pages.
Cookies
A few small first-party cookies: one keeps your conversations private to your browser, one random visitor number links your steps together for the counts above, and, if you save your progress, one lets your personal link recognise this device. No advertising cookies.
Who sees it
The people who run Run it by Joe can see this information to keep the service working and to improve it. The service runs on servers we rent from Google Cloud in the United States. The AI models that write and speak the coach’s replies and turn your speech into text run on those same servers; your conversations are not sent to any outside AI company.
How long, and deleting it
We keep your conversations, recordings and email until you ask us to delete them, or until the service closes. To get a copy of your data, use “Download my data” in the app. To have everything deleted, use “Delete my data” in the app, then send us a note through “Feedback” saying “delete everything”, and we will remove your conversations, recordings and email within 30 days.
Not therapy
Run it by Joe is for practising conversations. It is not therapy, medical, legal or financial advice. If you are in distress, please talk to someone you trust or a local helpline.